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Mendeley - Vietnam Guide

Mendeley is a free academic reference manager tool. This start guide will provide you with information on how to create your account, build up your Mendeley Library, and use the MS Word plugin to insert citations and references.

MS Word plug in is missing

If you can't find the Mendeley plugin in your MS Word, try these options below: 

1. In Mendeley, check the 'Tools' menu whether or not you have installed the MS Word plug in. If not, you can install it and check again. 

plug

2. Check Word Add-ins. In Word, go to Files, select 'Options'. Choose the 'Add-ins' option on the left hand menu. Under 'Manage', choose Word Add-ins and select 'Go'. 

In the Word Add-ins list, make sure you have the Mendeley add-ins checkbox selected. 

Note: for Mac users, select 'Tools', and choose 'Add-ins'. 

If you have already tried the options above, and still can't install the plugin, uninstall Mendeley Desktop and reinstall it usually fix the issue. Contact your Liaison Librarian if you need support. 

Mac users - privacy settings

For Mac users, if you install Mendeley Desktop and get this message "Mendeley Desktop can’t be opened because Apple cannot check it for malicious software", try the following solutions.

By default, the security and privacy preferences of your Mac are set to allow apps from the App Store and identified developers. The error message is because Mendeley is not identified from the App Store. To fix the issue: 

In System Preferences (Apple symbol from the left corner), choose Security & Privacy, then select General.

Select the lock and enter your password to make changes.

Select App Store and identified developer under the header 'Allow apps downloaded from' or check if it has an option that says Open anyway.

Alternatively, you can also download the released version of Mendeley that is suitable for your MacOS. See the list of Mendeley for various MacOS here: https://www.mendeley.com/download-mendeley-desktop-legacy/macOS.