Downloading and installing EndNote

Contact RMIT's IT Service and Support Centre for help with downloading or installing EndNote.

Creating, storing and managing your references

Library staff can help you with creating, storing and managing your references. Contact us via our Ask the Library chat and e-mail service, or you can ring us on +61 3 9925 2020.

The Help and Training page of the Library's EndNote: managing your references website is also useful.

Problems with EndNote Desktop libraries and MS Word documents

If you need advanced technical troubleshooting, please use these resources from EndNote.com:

• EndNote Support - Chat with an EndNote expert, submit an online enquiry, e-mail the support team, access learning and training materials, and consult various articles that provide answers to common questions.
• EndNote Community - A place where EndNote users post questions to an issue to which other users provide answers.

Training on YouTube

• How to use EndNote 20 in seven minutes: Windows (7:02) - A short self-paced EndNote tutorial (Windows) from EndNote Training.
• How to use EndNote 20 in seven minutes: macOS (7:00) - A short self-paced EndNote tutorial (Mac) from EndNote Training.
• EndNote Training - Access further videos from the official EndNote YouTube channel.

Further training and support materials

• EndNote 20 Quick Reference Guide (Windows and Mac) - A quick user guide for EndNote 20 (Windows)
• EndNote.com Training - Online user guides and video tutorials for EndNote (Windows and Mac).

EndNote on social media

• @EndNoteNews - Keep up to date with EndNote's Twitter.
• EndNote Facebook - Keep up to date with EndNote's Facebook.