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EndNote: a beginner's guide

An introduction to EndNote Desktop for new users. Learn how to create a Library, add and modify references, use EndNote with Microsoft Word, add groups, add full-text PDFs, and back-up your EndNote Desktop library. Also includes EndNote Online.

Where to get help

Downloading and installing EndNote

Contact RMIT's IT Service and Support Centre for help with downloading or installing EndNote.


Creating, storing and managing your references

Library staff can help you with creating, storing and managing your references. For self-paced learning, you can also see the EndNote help and training page of the Library's EndNote: Managing Your References website.

Get help in person at the Library's service desk, via our Ask the Library chat and e-mail service, or you can ring us on +61 3 9925 2020.


Problems with EndNote Desktop libraries and MS Word documents

If you need advanced technical troubleshooting, please use these resources from

Other EndNote help and training pages

Training on YouTube


Further training and support materials


EndNote on social media