Creating and using your EndNote Online library

Library staff can help you with creating and using your EndNote Online library, as well as basic troubleshooting.
 

Undergraduate and Masters by Coursework students

• Study consultations

  Access one-on-one consultations, either in-person or online. You can speak to us in our Study Support Hubs, book an appointment or submit a question online.

Higher Degree by Research students (Masters by Research and PhD), academics and staff researchers

• Request Research Assistance

  The Library offers individual research consultations and enquiry assistance to work with you on your research needs. Within the above page, click on the Request research assistance (login required) link.
   

The Library's EndNote help and training page is also useful.

Advanced/complex problems with EndNote libraries and Word documents

If you need advanced/complex technical troubleshooting, please consult the following:

• EndNote Support - Chat with an EndNote expert, submit an online enquiry, e-mail the support team, access learning and training materials, and consult various articles that provide answers to common questions.
• EndNote Community - A place where EndNote users post questions to an issue for which other users provide answers.

Training on YouTube

• Video: EndNote Online essentials: on-demand training webinar [1:18:02] - A comprehensive video tutorial on using EndNote Online by Clarivate.
• Video: A class recording: EndNote Online essentials [1:28:53] - Another comprehensive video tutorial on using EndNote Online by EndNote Training.
• EndNote Training - Access further videos from the official EndNote YouTube channel.

Further training and support materials

• EndNote Online: Quick Reference Guide - User guide for EndNote Online on a variety of functions.
• Clarivate EndNote User Guides - User guides for EndNote 21 and older (Windows and Mac), as well as EndNote Online, on a variety of functions.
• Clarivate EndNote Training Resources - Online user guides, video tutorials and webinars for EndNote (Windows and Mac).

EndNote on social media

• @EndNoteNews - Keep up to date with EndNote's X (formerly Twitter).