We believe the Bad Request error message has been resolved.
If you are still experiencing an error message please contact:
Users who experienced a error reported that Microsoft Edge and Safari have had more success over other browsers like Chrome.
In some circumstances the following instructions have resolved the issue.
Due to unforeseen circumstances after switching to OpenAthens authentication your EBSCO links now require a manual update.
EBSCO links in Canvas or saved in browsers will not work. EBSCO links make up approximately 6% of links in Canvas.
Good news, links can be updated to the new format using the Link Generator on our OpenAthens library guide. Please test any links created to ensure access is working.
Use the Link Generator to convert the outdated ‘ezproxy.lib.rmit.edu.au’ links.
You should still run Ezproxy versions of these links through the link generator.
Selected resources support authentication via Open Athens but do not then land on specific content pages. Instead, after authentication they will land on the resource home page. One way of managing this in Canvas is to have one link dedicated for authenticating. This link should have an instruction to authenticate first. Then have the subsequent content links. Example:
Link 1 - place this on each page with a WARC link.
Authenticate to WARC
Once the Authenticated session to WARC is active then deep links will work
WARC Global Ad trends (remember to authenticate to WARC first using above)
(Note that ezproxy has been removed and the hyphens in the base url converted back to dots.)
Databases in this category include:
The link generator was developed at Swinburne University Library.
OpenAthens has replaced EZproxy as our authentication and electronic access management system that provides access to the Library's licensed online resources, both on and off campus.
Read on to learn more about the new system, and how the change may affect your access to the Library's online resources.
If you have any further questions or need help:
OpenAthens enables seamless access to RMIT's owned and subscribed resources. In addition to accessing online resources via LibrarySearch, the new system will also let you:
If you are accessing resources via LibrarySearch or the digital collections, there will be no change.
After the go-live date, you will be able to log in to some databases and e-journals directly from their websites. You will only need to log in once if using the same browser on the same device.
All links containing '.ezproxy.lib.rmit.edu.au' in the URL will no longer work. If you have any links in your documents or bookmarks that include 'ezproxy.lib', you will need to update them once we switch to the OpenAthens system.
If you are using a reference manager, such as EndNote or Zotero, you will need to replace all links.
The citation details such as author and title will remain the same, but there is no automated way to change link authentication from EZproxy to OpenAthens. You will need to update all links containing '.ezproxy.lib.rmit.edu.au' manually.
There are two options to update the links:
Yes, we will update the link and access will continue as normal. If you have any issues, use LibrarySearch.
Not all databases have the technical capacity to support OpenAthens direct login. There will be cases where you will still need to log in to LibrarySearch to access your resources. However, direct login access will be available on most larger databases and e-journal platforms. Look for one of the following options in the top right corner of the database web page:
Select the available option and then choose 'Royal Melbourne Institute of Technology' or 'RMIT University' to log in.
Please note that each database will have a different login screen.
New and returning users signing in via OpenAthens authentication for the first time will have a new Personal Folder created on EBSCOhost, and Bookshelf on Ebook Central, ProQuest.
If you have items saved in your existing Personal Folder/Bookshelf, follow these instructions: